Need help? We've got you.
Most questions are answered below — if you're still stuck, our team replies to every email personally, usually within a day or two.
Common topics
New to the app?
Read the complete feature guide for a walkthrough of everything Expense Tracking can do.
Data & backups
Export or restore a full backup from Settings → Backup & Import, or import transactions from CSV/Excel.
App lock (PIN)
Enable a PIN lock from Settings → Security to keep your data private if someone else picks up your phone.
Budgets & alerts
Set category limits under Plan → Budgets — see the Budget Planner guide for details.
Loans not showing correctly
Loans are tracked separately from expenses by design — see the Loan Tracker guide for how settlement works.
Premium & billing
Manage or cancel your subscription from your Apple ID or Google Play account settings — see Premium Subscription.
General questions
Check the FAQ first — it covers privacy, offline support, currencies, and languages.
Still need help?
Email us directly and we'll get back to you as soon as we can.
hello@reflect-technology.ca